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- Credit card: We accept Visa, Delta, Visa Electron, MasterCard, Eurocard, American Express
- Debit card: We accept UK-based Maestro, Solo and Visa cards
If you would like to pay on collection using the following options please call us on 01732 350517
- Cheque
- Cash
Delivery
We will deliver the Goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the Goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the Goods once they have been delivered in accordance with your delivery instructions.
We will aim to deliver within the quoted time frame but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.
Plant Warranties
We aim to provide high quality plants and products to our customers. Accordingly, we warrant that where the Goods are products and not already covered by a manufacturer's guarantee, they will meet their specification and will be free from defects in materials and workmanship at the time of delivery. Where the Goods are hardy plants, we warrant that they are covered by a one year guarantee. If the plant should die of natural causes up to one year after they have been delivered, we will replace it free of charge. (Subject to our aftercare instructions). We further undertake that they will be in good condition at the time of delivery and will be of the type ordered, or if that type is not available we will let you know by e mail and, if possible, suggest a suitable alternative which is available. If you do not want the alternative suggested, you will be entitled to order another plant or cancel your order, as you wish.
The availability, price and colour of plants we sell to you may vary according to seasonal and market availability. We will endeavor to confirm these details when we confirm your order for the plants or prior to delivery. If there have been any material variations, you will have the option of canceling your order.
Returns
You can return any products or plants you're not happy with within 28 days of receiving it provided you have contacted us within 7 days of receipt.
We will not pay the costs of returning an item to us.
Until we receive the goods you are returning, they are your responsibility. For your protection and peace of mind, we recommend you use a recorded delivery service to return products or plants to us.
To get a full refund, simply return the item to us in its original condition, in its original packaging within 28 days of cancellation.
If the item has been damaged, used or is not returned in its original packaging, we reserve the right to withhold a percentage of the refund value if the item needs to be reduced in price for resale.
Complaints
If you wish to complain about any aspect of our service, please email us at info@best4plants.co.uk
Our full list of Terms and Conditions can be found here: www.best4plants.co.uk/terms
Coblands Nurseries
Trench Road
Tonbridge
Kent
TN11 9NG
Retail Customer Services
- Email us at info@best4plants.co.uk
- Phone us on 01732 350517 Lines open Monday - Friday 8am till 4.30pm
Delivery Charges
Standard Delivery is to mainland UK only
Standard delivery is free when the order value is over £50. Any order under £50 will be subject to the shipping fees below:
Plants and Large Garden Tools- £6.95
Small Garden Tools, Bulbs and Bulb packs - £4.95
Seeds and Books - £0.69
Please note: Larger items, such as trees may incur an extra delivery charge.
We aim to deliver all orders within 2 weeks from the next working day. Pre-orders will be dispatched as indicated on the product page.
Delivery surcharge by postcode
Scottish Mainland - AB37-38, AB41-56, IV1-20, IV25, IV30-37, IV63, KW1-3, KW6-10, KW14, PH15-26, PA21-35, PA37-39, PH33, PH49 - £8.00
Northern Ireland BT1-17, BT18 onwards - £12.00
Scottish Offshore - Postcode Covered (HS1-9, IV41-56, KA27-28, KW15-17, PA20, PA41-49, PA62-76, PH42-44, ZE1-3) - £13.00
In order to meet the extra costs of delivering products to these areas, orders are subject to a delivery surcharge in addition to the standard delivery charge. You will only pay one delivery surcharge for your order, even if you have more than one item.
If you have any questions please email us at info@best4plants.co.uk or call us on 01732 350 517
Standard delivery is free when the order value is over £50. Any order under £50 will be subject to the shipping fees below:
Plants and Large Garden Tools- £6.95
Small Garden Tools, Bulbs and Bulb packs - £4.95
Seeds and Books - £0.69
Please note: Larger items, such as trees may incur an extra delivery charge.
We aim to deliver all orders within 2 weeks from the next working day. Pre-orders will be dispatched as indicated on the product page.
Delivery surcharge by postcode
Scottish Mainland - AB37-38, AB41-56, IV1-20, IV25, IV30-37, IV63, KW1-3, KW6-10, KW14, PH15-26, PA21-35, PA37-39, PH33, PH49 - £8.00
Northern Ireland BT1-17, BT18 onwards - £12.00
Scottish Offshore - Postcode Covered (HS1-9, IV41-56, KA27-28, KW15-17, PA20, PA41-49, PA62-76, PH42-44, ZE1-3) - £13.00
In order to meet the extra costs of delivering products to these areas, orders are subject to a delivery surcharge in addition to the standard delivery charge. You will only pay one delivery surcharge for your order, even if you have more than one item.
If you have any questions please email us at info@best4plants.co.uk or call us on 01732 350 517
Payment Options
You can online pay by:- Credit card: We accept Visa, Delta, Visa Electron, MasterCard, Eurocard, American Express
- Debit card: We accept UK-based Maestro, Solo and Visa cards
If you would like to pay on collection using the following options please call us on 01732 350517
- Cheque
- Cash
CV2 Number
The CV2 value (also known as: CVV/security number) is the last 3 digits of the number on the signature strip on the back of all debit and credit cards.
You can see from this image how the CV2 number would appear on a credit/debit card.
You can see from this image how the CV2 number would appear on a credit/debit card.
Terms & Conditions
These terms and conditions do not affect your statutory rights as a consumer.Delivery
We will deliver the Goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the Goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the Goods once they have been delivered in accordance with your delivery instructions.
We will aim to deliver within the quoted time frame but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.
Plant Warranties
We aim to provide high quality plants and products to our customers. Accordingly, we warrant that where the Goods are products and not already covered by a manufacturer's guarantee, they will meet their specification and will be free from defects in materials and workmanship at the time of delivery. Where the Goods are hardy plants, we warrant that they are covered by a one year guarantee. If the plant should die of natural causes up to one year after they have been delivered, we will replace it free of charge. (Subject to our aftercare instructions). We further undertake that they will be in good condition at the time of delivery and will be of the type ordered, or if that type is not available we will let you know by e mail and, if possible, suggest a suitable alternative which is available. If you do not want the alternative suggested, you will be entitled to order another plant or cancel your order, as you wish.
The availability, price and colour of plants we sell to you may vary according to seasonal and market availability. We will endeavor to confirm these details when we confirm your order for the plants or prior to delivery. If there have been any material variations, you will have the option of canceling your order.
Returns
You can return any products or plants you're not happy with within 28 days of receiving it provided you have contacted us within 7 days of receipt.
We will not pay the costs of returning an item to us.
Until we receive the goods you are returning, they are your responsibility. For your protection and peace of mind, we recommend you use a recorded delivery service to return products or plants to us.
To get a full refund, simply return the item to us in its original condition, in its original packaging within 28 days of cancellation.
If the item has been damaged, used or is not returned in its original packaging, we reserve the right to withhold a percentage of the refund value if the item needs to be reduced in price for resale.
Complaints
If you wish to complain about any aspect of our service, please email us at info@best4plants.co.uk
Our full list of Terms and Conditions can be found here: www.best4plants.co.uk/terms
Contact Us
Best4plants.co.ukCoblands Nurseries
Trench Road
Tonbridge
Kent
TN11 9NG
Retail Customer Services
- Email us at info@best4plants.co.uk
- Phone us on 01732 350517 Lines open Monday - Friday 8am till 4.30pm